GEM Travelsure is a comprehensive travel insurance product underwritten by United Overseas Insurance Limited (“UOI”). It is exclusively distributed by C&S Corporate Services and Madam Alison Wong.
UOI was incorporated in February 1971 and became operational in May of the same year. In 1978, UOI was listed on the Stock Exchange of Singapore. In the A.M. Best Credit Ratings for all non-US companies, UOI’s financial strength is at A+ (Superior) and issuer credit rating to "aa-".
GEM TravelSure is specially designed for individual and group travels by students, lecturers, teachers and staff of education institutions such as school, ITE, NAFA, Junior Colleges, polytechnics and universities in Singapore.
Whether you are going on Full-time Overseas Study, Internship, Student Exchange, Industrial Attachments, Training, Conferences, Community work or Vacation, GEM TravelSure is the ideal travel partner to protect and cover you for your journey and will offer you peace of mind the moment you purchase your ticket for your trip.
24-Hour Emergency Medical Assistance Helpline manned by International SOS
Contact Telephone Main Line (+65) 6337 9126
United Overseas Insurance Limited
3 Anson Road #28-01 Springleaf Tower Singapore 079909
Tel: (+65) 6222 7733
Fax: (+65) 6327 3869
Monday to Thursday 8.45am to 5.45pm
Friday 8.45am to 4.45pm
Saturday, Sunday and Public Holidays Closed
UOI Claims Handler – Broadspire by Crawford & Company
8 Shenton Way #03-01 Singapore 068811
Tel: (+65) 6225 4211 / (+65) 6632 8639
Fax: (+65) 6632 8040
Monday to Friday 8.30am to 5.30pm
Saturday, Sunday and Public Holidays Closed
Agents' Administration and Query Hotline
Tel: (+65) 6284 3145
Eligibility of Cover
The applicant must be domiciled in Singapore i.e. the person must be studying or working in Singapore under a valid Student, Employment or Dependent Pass Permit.
Students on full-time overseas study must be a Singapore Citizen or Singapore Permanent Resident.
Age enrolment for full-time student is from 16 to 45 years old.
Age enrolment for academic staff is from 18 to 70 years old.
Age shall mean the age of the Insured Person on his/her next birthday on the start date of the Period of Insurance and/or Policy.
• Differences Between Standard, Deluxe and Supreme Plans
Refer to Section 2 of FAQ for details.
Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam.
Australia, Bhutan, China, Hong Kong, India, Japan, Korea, Macau, Mongolia, Nepal, New Zealand, Pakistan, Papua New Guinea, Sri Lanka, Taiwan, Tibet and ASEAN countries.
Anywhere in the world.
Submission of Application
Please ensure your personal particulars and details are correctly entered in the Online Application Form and that there is sufficient limit/fund in your Credit or Debit Card to pay for the premium before submission.
The PDF Certificate issued to you will form an integral part of your Policy. No hard copy of Certificate will be issued. The PDF copy of the Certificate will serve as your receipt once premium is successfully deducted.
Claims Form and Claims Procedures
Commencement of Coverage
All trips must start and end in Singapore. Refer to Section 4 of FAQ for exceptions.
Cover must be incepted before commencement of trip from Singapore.
Calculation of Premium
If the same trip involves travel to a few countries and to different zones, the premium to be charged shall be based on the furthest zone.
Refund and Cancellation Policy
(1) Prior to the commencement of the policy
In the event the Insured Person wishes to cancel the policy after successful payment, it will be subject to an administrative charge of S$25 for each Insured Person.
(2) After the commencement of the policy
In the event the Insured Person wishes to cancel the policy after it had been in-force, it will be subject to the short term rate as stated in the policy wording.
For the full list of Exclusions, please refer to the Policy which can be found here.
Benefits at a glance
Refer to the Policy Benefits which is found here.
Policy Owners’ Protection Scheme
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please visit GIA/LIA or SDIC websites ( www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg ).
Personal Data Protection Act Clause
In accordance to the provisions of the Personal Data Protection Act 2012 (“PDPA”), the UOI’s Privacy Notice shall form part of the terms and conditions of this policy.
A copy of UOI’s Privacy Notice can be found at: www.uoi.com.sg
The above is provided for general information only and is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy contract and will be sent to you upon acceptance of your application by United Overseas Insurance Limited ("UOI").
You may wish to seek advice from a qualified advisor before making a commitment to purchase the product. In the event that you choose not to seek advice from a qualified adviser, you should consider carefully whether this product is suitable for you.