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Overview

GEM TravelSure is underwritten by United Overseas Insurance Limited ("UOI"). UOI is a member firm of the United Overseas Bank Group.

UOI was incorporated in Singapore in 1971 and is listed on the Singapore Exchange. In the A.M. Best Credit Ratings for all non-US companies, UOI’s financial strength is at A+ (Superior) and issuer credit rating to "aa-".

GEM TravelSure is specially designed for individual and group travels by students, lecturers, teachers and staff of educational institutions such as schools, Junior Colleges, polytechnics and Universities in Singapore. GEM TravelSure offers you highly competitive premiums under their Essential Plan, Comprehensive Plan and Supreme Plan.

Whether you are going on a short holiday, conference, work secondment, study, training, exchange or industrial attachment, GEM TravelSure is the ideal travel insurance partner to protect and cover you for your journey and will offer you peace of mind the moment you purchase your ticket for your trip.

Important Details

  • International SOS Pte Ltd - 24 Hours Emergency Medical Assistance Alarm Centre

    Contact Telephone Main Line    (+65) 6337 9126

  • United Overseas Insurance Limited

    Contact Telephone Main Line    (+65) 6222 7733
    Business Hours:
    Monday to Thursday    8.45am to 5.45pm
    Friday    8.45am to 4.45pm
    Saturday, Sunday and Public Holidays    Closed

  • UOI Claims Handler – Crawford & Company International Pte Ltd

    Contact Telephone Main Line    (+65) 6225 4211
    Business Hours:
    Monday to Friday    8.30am to 5.30pm
    Saturday, Sunday and Public Holidays    Closed

  • Eligibility of Cover

    Students and Staff (academic and non-academic) who are domiciled in Singapore.

    The trip must not be for the purpose of seeking medical treatment.

    No Maximum enrolment age.

  • Differences Between Essential and Comprehensive Plans

    Refer to Section 3 of FAQ for details.

  • Geographical Areas

    ASEAN:
    Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam

    ASIA:
    Australia, Bhutan, China, Hong Kong, India, Japan, Korea, Macau, Mongolia, Nepal, New Zealand, Pakistan, Papua New Guinea, Sri Lanka, Taiwan, Tibet and ASEAN countries.

    WORLDWIDE:
    Anywhere in the world.

  • Submission of Application

    Check and ensure your personal particulars and all details are correct and that there is sufficient limit/fund in your credit or debit card to deduct the premium before you submit the online Application.

  • PDF Certificate

    The PDF Certificate forms part of your policy. No hard copy of Certificate will be issued. This serves as your receipt once premium is successfully deducted.

  • Claims Form and Claims Procedures

    Download Claims Form for full details and documentation requirements.
    For claims enquiry: Email to admin@wyeresources.com.sg providing your full name, PDF copy of Certificate or Certificate number and a short description/details of your claim.

  • Commencement of Coverage

    All trips must start and end in Singapore.

    Cover must be incepted before commencement of trip from Singapore.

  • Calculation of Premium

    If the same trip involves travel to a few countries and to different zones, the premium to be charged shall be based on the furthest zone.

  • Refund and Cancellation Policy

    No refund of premium is allowed for the single trip plan once the certificate of insurance and/or policy has been issued.

  • Main Exclusions

    War and kindred risks and government acts

    Nuclear/Chemical/Biological Terrorism Exclusion (LSW 1176)

    Nuclear hazards

    Self-inflicted injury or illness

    AIDS or AIDS related illnesses

    Pre-existing medical conditions

    Pregnancy including childbirth, caesarean operation, abortion, miscarriage (and all complications thereon) except miscarriage due to an accident.

For the full list of Exclusions, please refer to the Policy which can be found here.

Benefits at a Glance

Refer to the Policy Wordings for full details of coverage and benefits.

  • Personal Accident
  • Medical, Dental and Other Expenses Incurred Overseas
    • Follow-up Medical Expenses Incurred Upon Return to Singapore
    • Traditional Chinese Medicine Expenses
  • Compassionate Visit by a Relative or Friend
  • Child Help
  • Emergency Mobile Phone Charges
  • Emergency Medical Evacuation and Repatriation
  • Overseas Hospital Allowance
  • Repatriation Expenses for Mortal Remains
  • Baggage and Personal Effects
  • Baggage Delay
  • Personal Money and Travel Documents
  • Personal Liability
  • Travel Delay
  • Missed Flight Connection
  • Loss of Deposit or Cancellation
  • Trip Curtailment
  • Hijacking
  • Overbooked Scheduled Public Conveyance
  • HomeSure (per household)
  • Rental Vehicle Excess
  • Terrorism

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please visit the GIA/LIA or SDIC websites ( www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg ).

Personal Data Protection Act Clause

In accordance to the provisions of the Personal Data Protection Act 2012 ("PDPA"), the UOI’s Privacy Notice shall form part of the terms and conditions of this policy.

A copy of UOI’s Privacy Notice can be found at: www.uoi.com.sg

The above is provided for general information only and is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy contract and will be sent to you upon acceptance of your application by United Overseas Insurance Limited ("UOI").

You may wish to seek advice from a qualified advisor before making a commitment to purchase the product. In the event that you choose not to seek advice from a qualified adviser, you should consider carefully whether this product is suitable for you.

For more information, please email to: admin@wyeresources.com.sg. You will receive a reply within 3 working days.

Accompanying Documents
Claims