NTU TravelSure is exclusively arranged by United Overseas Insurance Limited for Students and Staff of the Nanyang Technological University. NTU TravelSure offers you a range of affordable Plans. Whether you are going on a vacation, as an individual or group, overseas conference, work assignments, overseas Exchange or Industrial Attachments, NTU TravelSure offers you a peace of mind from the moment you purchase your ticket for the trip.
International SOS Pte Ltd - 24 Hours Emergency Medical Assistance Alarm Centre
Contact Telephone Main Line (+65) 6337 9126
United Overseas Insurance Limited
Contact Telephone Main Line (+65) 6222 7733
Monday to Thursday 8.45pm to 5.45pm
Friday 8.45pm to 4.45pm
Saturday, Sunday and Public Holidays Closed
UOI Claims Handler – Crawford & Company International Pte Ltd
Contact Telephone Main Line (+65) 6225 4211
Monday to Friday 8.30am to 5.30pm
Saturday, Sunday and Public Holidays Closed
Eligibility of Cover
Students and Staff of the Nanyang Technological University who are domiciled in Singapore.
The trip must not be for the purpose of seeking medical treatment.
No Maximum enrolment age.
Differences Between Standard and Standard Plus Plans
Refer to Section 3 of FAQ for details.
Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam
Australia, Bhutan, China, Hong Kong, India, Japan, Korea, Macau, Mongolia, Nepal, New Zealand, Pakistan, Papua New Guinea, Sri Lanka, Taiwan, Tibet and ASEAN countries.
Anywhere in the world.
Submission of Application
Check and ensure your personal particulars and all details are correct and that there is sufficient limit/fund in your credit or debit card to deduct the premium before you submit the online Application.
The PDF Certificate forms part of your policy. No hard copy of Certificate will be issued. This serves as your receipt once premium is successfully deducted.
Claims Form and Claims Procedures
Download Claims Form for full details and documentation requirements.
For claims enquiry: Email to email@example.com providing your full name, PDF copy of Certificate or Certificate number and a short description/details of your claim.
Commencement of Coverage
All trips must start and end in Singapore.
Cover must be incepted before commencement of trip from Singapore.
Calculation of Premium
If the same trip involves travel to a few countries and to different zones, the premium to be charged shall be based on the furthest zone.
Refund and Cancellation Policy
No refund of premium is allowed for the single trip plan once the certificate of insurance and/or policy has been issued.
War and kindred risks and government acts
Nuclear/Chemical/Biological Terrorism Exclusion (LSW 1176)
Self-inflicted injury or illness
AIDS or AIDS related illnesses
Pre-existing medical conditions
Pregnancy including childbirth, caesarean operation, abortion, miscarriage (and all complications thereon) except miscarriage due to an accident.
For the full list of Exclusions, please refer to the Policy which can be found here.
Benefits at a Glance
Refer to the Policy Wordings for full details of coverage and benefits.
- Personal Accident
- Medical, Dental and Other Expenses Incurred Overseas
- Follow-up Medical Expenses Incurred Upon Return to Singapore
- Traditional Chinese Medicine Expenses
- Compassionate Visit by a Relative or Friend
- Child Help
- Emergency Medical Evacuation and Repatriation
- Overseas Hospital Allowance
- Repatriation Expenses for Mortal Remains
- Baggage and Personal Effects
- Baggage Delay
- Personal Money and Travel Documents
- Personal Liability
- Travel Delay
- Missed Flight Connection
- Loss of Deposit or Cancellation
- Trip Curtailment
- Overbooked Scheduled Public Conveyance
- HomeSure (per household)
- Rental Vehicle Excess
Policy Owners’ Protection Scheme
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please visit the GIA/LIA or SDIC websites ( www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg ).
The above is provided for general information only and is not a contract of insurance. Full details of the terms, conditions and exclusions of the insurance are provided in the policy contract and will be sent to you upon acceptance of your application by United Overseas Insurance Limited ("UOI").
You may wish to seek advice from a qualified advisor before making a commitment to purchase the product. In the event that you choose not to seek advice from a qualified adviser, you should consider carefully whether this product is suitable for you.
For more information, please email to: firstname.lastname@example.org. You will receive a reply within 3 working days.