Important Details

For Policyholder who wishes to file the claim while overseas or upon your return to Singapore, please download the Travel Claim Form and submit it to Broadspire by Crawford & Company.

If the matter is pertaining to request for insurance records or endorsement to the existing policy, the Policyholder may contact the Insurer and the agents for assistance.

  • International SOS Pte Ltd (ISOS) – 24-Hours Emergency Medical Assistance Alarm Centre

    Helpline Number:    (65) 6337 9126

  • Insurer - United Overseas Insurance Limited (Co. Regn No. 197100152R)

    Address: 3 Anson Road #28-01 Springleaf Tower Singapore 079909
    Tel: (65) 6222 7733
    Fax: (65) 6327 3869
    Business Hours:
    Monday to Thursday    8.45am to 5.45pm
    Friday    8.45am to 4.45pm
    Saturday, Sunday and Public Holidays    Closed

  • UOI Travel Handling Agent – Broadspire by Crawford & Company

    Address: 8 Shenton Way #03-01 Singapore 068811
    Tel: (65) 6632 8639 / 6225 4211
    Fax: (65) 6632 8040
    Business Hours:
    Monday to Friday    8.30am to 5.30pm
    Saturday, Sunday and Public Holidays    Closed

  • Claims Form and Claims Procedures

    Download Claims Form for full details and documentation requirements.
    For claims enquiry: Email to providing your full name, PDF copy of Certificate or Certificate number and a short description/details of your claim.

  • Refund and Cancellation Policy

    There is no refund of premium once the Certificate of Insurance and/or Policy is issued.

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please visit the GIA/LIA or SDIC websites ( or or ).

You may wish to seek advice from a qualified advisor before making a commitment to purchase the product. In the event that you choose not to seek advice from a qualified adviser, you should consider carefully whether this product is suitable for you.

For more information, please email to: You will receive a reply within 3 working days.